I had a “customer service moment” in Wegman’s today. I love Wegman’s, I really do (I can see Catherine waving and jumping up and down, yelling “Me too!” all the way from Iowa. Hi Catherine!) Love the produce, the fish, the beer aisle(s) !! Love the magazine section, love Nature’s Marketplace. Love the cafe. I [...]
The Real Story
So here is the real story . I’ve been taking the advice of Chris Brogan in his great book Trust Agents and stepping out of the safety of “Lurker-ville “ What this means is that I am blogging more myself, and I’m starting to comment on blogs I enjoy, telling the authors what I like, [...]
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Mission Statement
I am reading a book called Trust Agents now and there is a section on setting goals. Chris Brogan and Julien Smith, the authors, are all for goal-setting. How will you know where to put your energies if you don’t have a direction? they argue. I understand this, I do. And I agree with it. [...]
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