The Personal Touch at Wegmans

Lolly is my favorite checker at Wegmans. She speaks in a friendly, conspiratorial tone, kind of out-of-the-side-of-her-mouth. Her voice has a very peculiar timbre, too. Something between foghorn and an oboe. It intrigues me.

But the thing I really like about her, and why I will wait in her line even if there’s a faster one, …well, there are a few things.

First, she’s is just a great checker. She looks down the belt and checks out the lay of the land, quickly assesses my stuff, and then starts to mentally group things for bagging.

Bagging is a fine art. Lolly knows how to sort and how to bag. She’s one of those Tetris kinds of baggers, but she will never sacrifice fragility for spatial symmetry. 

For example, she would never just shove my loaf of raisin bread into the corner of a bag, even if the space seemed custom designed for it. Oh no. Food before form. Always.

She’s not particularly chatty. But I feel she’s there for me. She sees me. 

Today a group of three women were in line ahead of me. I overheard them talking to Lolly about how hard it was to raise 3 kids as a single parent. Lolly said she understood because she had been a single parent, too.

When they finished and it was my turn, Lolly said to me: “It’s a lot like being a bartender here. People tell you everything.” And laughed.

I corrected her. “No,” I said. They tell YOU everything. It’s because of how you are.”

She just shrugged and went back to efficiently scanning and weighing and bagging my stuff.

All the way home I tried to nail down just what it is about Lolly that makes me cruise all the checkers first, to see if she’s working, and then stand in her line even when there are way faster ones.

She’s not particularly smiley or chatty.  That’s not it.

She’s just present

She seems to care about my groceries, yes, but I also feel she she sees me as a person, too. I’m not just the next customer to process. I feel a human connection with her, and apparently, I’m not the only one. People tell her things. Intimate things about their lives.

As more and more grocery chains add self-scanners, the human checkers are going to be phased out, I’m afraid, and for the most part, good riddance to them, because frankly, most of them they act like robots now, anyway.

But it makes me sad to think that someday there won’t be any more people like Lolly; people who you don’t know personally, but who make you feel more like a person for having interacted with them.

Happy Noticings

I’ve started a “Happy Noticings” section to my daily planner to keep me on the alert for things that please me during this season of drek.

Shoes.

I’ve been especially appreciating my shoes lately. Especially these Gore-tex trail runners from Brooks I got in the fall. They keep my feet warm and dry out on the trails with Stella. I wear them every day unless there’s deep snow. (They’re the pair on the right in the picture above.) I’ve splashed through muck and water and slush in them and my feet stay completely dry.

Love them

https://www.brooksrunning.com/en_us/brooks-running-shoes-ghost-11-gtx-womens/120276.html

I also love the pair on the left, but sadly, I don’t think Adidas makes them anymore. They’re insulated boots that keep my feet super warm in snow. I don’t wear them in deep snow, and they don’t have terrific traction, but even still, I do love them and they look stylin’ to boot.. Bonus.

On dry days, for going out, or to-and-fro from the studio, I love my Allbirds. I have them in charcoal, black, and red. They’re made of wool and I can wear them with or without socks. They are coziest shoes I’ve ever owned. Stella chewed the laces on my new black ones the other day and I was NOT PLEASED. A few months ago a woman in the Verizon store asked me about them and I took them off in the middle of my iPhone transaction and let her try them on. I can get a little too excited about stuff I love.

https://www.allbirds.com/

Blogs

Actually, just one blog. This one:

https://fromthepencup.wordpress.com/

This is pen porn. And paper porn. And planner porn. When I first found it, I lost 2 hours in her archives on a day when I did not have 2 hours to lose.

If you love pens and stationary stores and notebooks and planners and pencils and ink, ohmygod.

I now follow her, but part of me is afraid to go into my Reader each day for fear she will have posted something new and I will be sucked down the rabbit hole again. Nobody should get this excited about pens.

Not a blog, but this article in the NYTimes made me so happy. It was so funny and so true and so wonderfully written I immediately went on Amazon to see if I could pre-order her next book, How to Raise A Reader, and did. Then while I was there, I also ordered her memoir, My Life With Bob. She’s the editor of the New York Times Book Review and this piece about boredom, and her advocacy for it, is terrific.

And it’s going to pair so well with the next book my book group is reading, At my suggestion we’re going with Cal Newport’s latest, Digital Minimalism. I haven’t started it yet, but I was a part of his Digital Declutter experiment last year. I blogged about it and gave a my weekly Recap HERE.


So those are a few things that have been making me happy this month. What has been lighting up your life? Please share! I so appreciate finding wonderful things, especially now, when winter seems like it will never end.