I had a "customer service moment" in Wegman's today. I love Wegman's, I really do (I can see Catherine waving and jumping up and down, yelling "Me too!" all the way from Iowa. Hi Catherine!) Love the produce, the fish, the beer aisle(s) !! Love the magazine section, love Nature's Marketplace.  Love the cafe.  I … Continue reading And It’s All Seth Godin’s Fault